FAQs - NWFC

NWFC

FAQs

Some of our most frequently asked questions

1I am looking for a totally bespoke fireplace design - is this something you can help me with?
Yes, we specialise in designing unique, bespoke designs as individual as you are.  Our reputation for creating individual designs is one of the best in the business. Call in store and we can discuss a whole range of ideas.
2Are your fireplaces covered by a warranty?
Yes, all of our fires are supplied with a 12 month manufacturer warranty for added peace of mind.
3I don’t have a chimney - can I still have a bespoke fire and fireplace?
Yes, we are able to design a unique solution to suit your home, tastes and budget. Cal in store and we can discuss the options with you.
 

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Introducing The Prestige Range, our premium range of fireplaces available to view at our Bolton showroom…

Get in touch with us today to find out more about The Prestige Range

 January SALE now on!

Get up to 20% off selected fires NOW at our showroom. Visit us in store for further details.

Easter Opening Hours🐣

Please see below our opening times over the Easter weekend.

Friday 29th March: 10am – 4pm

Saturday 30th March: 10am – 4pm

Sunday 31st March: closed

Monday 1st April: closed