COVID-19 Re-Opening Statement
As we re-open our showrooms the safety and welfare of our customers and staff is at the forefront of our minds.
We have introduced strict social distancing and safety rules around our display areas and we have created additional space to ensure this is achieved.
Hand sanitisers are provided at the entry point to our showrooms.
We have created a one-way system throughout the showrooms with clear signage and social distancing markers along the route.
We will be cleaning all areas regularly with anti-bacterial products and sanitisers which are proven to kill Covid-19.
Our staff have access to face masks and will, on request wear them when in conversation with customers whist also maintaining safe social distancing.
We are also able to offer visits by appointment so please call or email the showroom and we will do our utmost to accommodate your request.
Our ethos of caring for our customers is fundamental to our business so we doing everything we can to trade safely and responsibly so we can continue to create dream living spaces for our customers.
We have also taken steps and introduced safety measures to allow our unique and bespoke fires and fireplaces to be installed into customers’ homes from 1st June.
Our installers will be wearing clean workwear every day. They will also be using anti-bacterial spray and ensure their tools are regularly cleaned.
They will wear gloves and shoe covers whilst in our customers’ homes and if requested they will also wear face masks.
We ask that our customers also observe social distancing guidelines, ensure the room of installation is well ventilated and cool with windows open.
Our installers will not accept any offers of tea or coffee.